How to set up a MAG box
MAG set-top boxes need no app. We link your subscription to the box’s MAC address and send you a portal address to enter in the settings.
Before you start
Your box’s MAC address
You find it on the sticker under the box, or in the settings under system information. It usually starts with 00:1A:79.
Your portal address
Send us the MAC address on WhatsApp or Telegram. We activate your box and send you the portal address.
A connected box
Connect the box to your TV with HDMI and to the internet, ideally with a cable.
Set up your MAG box
Menu names can differ slightly between models.
Open the settings
Press the SET or Settings button on the remote and open System settings.
Go to the portals
Select Servers, then Portals.
Enter the portal
In Portal 1 name, type IPTV PRINCE. In Portal 1 URL, enter the portal address we sent you exactly.
Save
Save the settings and go back to the main menu.
Restart
Restart the portal or the box. Your channels load after the restart.
If the box shows no Portals option, it may still be locked by a previous provider. Message us with the model and we tell you what to do.
Common problems
The box says the portal cannot be loaded.
Check the portal address for typing mistakes and extra spaces, then restart the box. If it continues, message us to check that your MAC address is active.
Where exactly is the MAC address?
On the sticker under the box, and in the settings under system or device information.
Can I use the same subscription on another MAG box?
Each box has its own MAC address, so tell us before you change boxes and we move your access.
Need a hand with setup?
Send us your box model and MAC address and we guide you step by step, 24/7.